Many companies or organizations outsource the management of their IT security to external service providers rather than recruiting internally. These companies, experts in their field, carry out multiple actions for their customers. What is the role or rather the roles played by IT security companies? Elements of an answer.
Computer security company, upstream actions: analysis and audit
It is indeed the first level of expertise of a computer security company : conduct a first operation analysis and audit of the system. And this with the main purpose to identify the risks as well as to define an effective policy of security .
Among the actions taken at this stage are mainly:
- A complete audit of existing security devices
- A thorough analysis of risks and possible malfunctions
- The realization of a prevention plan of the incurred computer risks
- The definition and suggestion of security devices the most adapted to the customer’s problem: firewall, VPN, antispyware…
Implementation of the plan and security tools
After the first phase of analysis and recommendations, it is time for the IT security company to implement the recommended action plan. This is done by playing on several levers, by implementing different levels of benefits:
- Implementation of security methods and tools : antivirus, firewall, implementation of NAS server for backup, restrictions of incoming flows…
- Support and training of employees of the client company to the new methods of security, to the use of the technical tools of safeguarding and putting in safety of the strategic information of the company.
- Initial and continuous supervision of all backup devices
- Production of dashboards referencing anomalies noted in the information system if necessary
- Real-time management and resolution of security incidents that could jeopardize corporate data
Computer security company, a continuous action downstream
Once all the security and backup measures for the company’s IT system have been defined and put in place, the role of the IT security provider does not stop. Indeed, he continues to carry out actions throughout the collaboration with the customer. Various actions such as :
- Initiate regular and detailed reporting of possible flaws encountered in the system
- Perform a recurring check of the system’s security level and possible implementation of corrective actions
- To develop backup and security methods for then according to the new needs of the company: increase in the number of employees, opening of new offices, need to obtain a superior storage space for the safeguard of strategic data…
IT security companies thus fulfill multiple roles: analysis, consulting, technical implementation, reporting, technological and regulatory watch…And by accompanying their customer, they train their employees to the tools and methods, for a better performance of the devices set up.