More and more companies specializing in the niche of IT services for businesses are offering a complete outsourcing service. But what is hidden behind this term? In what does a service of computer outsourcing consist? What are the services provided? What are the advantages for the companies? What you need to know on the subject.
Principles of IT outsourcing
IT outsourcing returns for a company to to entrust the management, the security and the operation of its entire computer system to an outside company specialized on the question. In other words, the customer company mandates the provider in the management of its strategic information, of their good security, and also entrusts the management of its park of computers and the various software solutions which it uses. It is a totally outsourced service.
We speak about outsourcing because the service relates to the taking in hand the vital information of the company. It is either carried out remotely, from the premises of the service provider, who takes control of the customer’s computer system, on his security system that he will have previously set up. But it can also be carried out regularly within the premises of the company this time.
It is also possible to choose among two formulas of computer outsourcing: total or partial. The customer has indeed the possibility of determining which will be the field of actions of the provider: only on the computer park or only on the network for example.
IT outsourcing: services provided
IT outsourcing includes a set of services such as:
- maintenance for computer system
- The implementation of securing information, systems and networks
- A technical help and assistance to each employee of the company
Benefits of IT outsourcing
By outsourcing the functions of managing the computer park and securing data and networks, the client company benefits from serious advantages:
- The use of a professional to a specialist in very technical matters
- The possibility of stay focused on your core business and thus be able to free up time for the development of the company
- The expertise research The IT service provider knows how to secure a network, protect and safeguard the sensitive data of its customers, provide advice, implement corrective actions …
- The guarantee of obtaining a high level of security on the company’s data and on its networks (local or Internet)
- A economic gain the use of an external service provider is often less expensive than employing several in-house IT experts
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To choose the right IT outsourcing provider, the right method is to scan a number of points such as:
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